Absolutely disappointed with Sears Warranty Repair Service. They collected all the information on the problem and made an appointment to have someone come out today. At three o’clock Sears calls me to tell me there is a delay and the appointment is pushed back. That’s fine. Shortly after that the tech calls me and basically tells me he’s only the maintenance person and won’t be able to do the repair. I explained that the agent I spoke to this morning suggested I get the item serviced since the item hasn’t done the annual service after I explained to her that there might be a problem with the refrigerator. Blah blah. Sears calls me back again and feeds me some more bullshit. So the person on the phone told me they can schedule someone to come Wednesday afternoon. I asked them if our maintenance is still on the books. The person on the line asked me what I meant by in the books. (Slow much?) I was already agitated. So the person told me the maintenance person is NOT coming today despite us having an appointment. They could have serviced it and if it solved the problem, they wouldn’t have to come by to repair it.
I basically made a scene while on the phone because I would have been fine if they scheduled us in next week from the beginning but the fact is they looked over the repair(despite it being the main and only reason I called in for an appointment) and scheduled us today. Broken promises. I hate them.
I also told the person on the phone that I will need to rethink about Sears Warranty. Their response,”Okay.” I sternly reminded them that THAT doesn’t give them the authority to REMOVE/DELETE/CANCEL our appointment. (So agitated. I am having flashbacks from Brandsmart technicians.)
It’s weird. Sears is usually very good with their repairs/maintenance. Someone will come out when they are supposed to, even just to look at something and then order parts for the next time.
New ortho-k lenses worn last night. They were smaller in diameter and entirely blue versus a yellow left lens and red right lens.
Since it has just been one night, vision isn’t crisp. I’ll be wearing this for a week or two and see how it works out.
the US is unreal like girls cant wear shorts to school, you can literally lose your job for being gay, and unarmed black children are brutally murdered on the regular but old white ppl r still like “what a beautiful country. i can freely carry a gun for no reason and some of our mountains look like presidents. god bless”